Social Media / Business Marketing Examples
My sincere thanks to Peter Kim for allowing me to use his list of Social Media examples as a springboard for this one. I have grouped the majority of Peter’s resources by category so that if you wanted to just focus on one strategy at a time, rather than by company, you can do so. I have also updated direct links and broken links. I wanted to focus squarely on links that connected directly with that particular company’s use of Social Media, so all but a few articles that Peter listed will not be listed here.
Feel free to contact me if you have updates or additions. We could use some links in those areas where I’ve listed just a few.
Applications
- Accuvue ”Wink”
- Airplay Baseball Gameday Challenge
- Bank of America Medal Me!
- BMW 1-Series Road Trip
- Borax Dirty Girl Quiz
- Coca-Cola Sprite Sips
- Electronic Arts Smarty Pants, Spore, Warhammer Kill Drill
- Fandango Movie Pong
- Johnson and Johnson Acuminder
- Kraft One Minute Mogul
- Lulu.com Mini-store
- Microsoft Name That Small Business
- Miller Brewing Co. Today I’m Toasting
- OpenTable Reservations
- Paramount Pictures. Stop Loss
- PR NEWSWIRE News Releases
- PUMA Usain Bolt
- Samsung Ant Fight Club
- Silk Soy Milk Green Caps for Green Energy
- Taco Bell I Love Taco Bell
- The New York Times News quiz
- Timberland Earthkeepers
- Travel Channel Kidnap!
- Visa Visa Business Network application on Facebook.
- WalMart Photo Gift
- Wells Fargo Stagecoach Island
- WWE
- Abbott Labs. Facebook “Labs Are Vital” scholarship contest.
- Absolut Top Bartender page on Facebook.56
- Acura Facebook Acura TSX Connect fan page
- Adidas – Soccer/ MySpace and “Never ending freinding”
- Apple Students group on Facebook
- ATT Facebook fan page
- Austin Ventures Venture Capital/Growth Equity Facebook page
- BBVA Finance community
- Big Rock Brewery Meetup: Friends of Big Rock Facebook group MySpace
- BMW Rampenfest fan page
- Bon Appétit Magazine. Social networks: Facebook page
- Carnival Cruise Lines Carnival Connections community
- Chevrolet Aveo Livin’ Large
- Conde Nast Traveler Facebook fan page.
- Crest Crest Whitestrips Facebook page.
- Cubby Bernstein Facebook fan page, BroadwaySpace
- Cubby Bernsteinand Assistant’s fan page, MySpace profile
- Domino Magazine Facebook fan page
- Ernst & Young Careers, Facebook
- Fisk-A-Teers Crafting Ambassador program
- Ford Ford Drives U / Where are the Joneses?
- Forrester Research
- FujiFilm Z Spot Now, a community of Fujifilm Z20fd users.
- Gourmet Magazine Facebook fan page.
- GSK myAlli weight loss community
- H&M Fashion Facebook fan page
- H&R Block Facebook fan page
- HSBC The HSBC Business Network for entrepreneurs
- IBM Rational Heroes Community
- Innocent drinks Facebook fan page.
- Instituto de Empresa Business School ieCommunities
- Intel Facebook Intel Developer Forum, Inspired By Education, Intel Studios for unsigned musicians, Open Port for IT Pros Intel Software Network Communities.
- Intuit Corporate umbrella fan page TurboTax Support community. QuickBooks community
- Intuit JumpUp community for new businesses, TurboTax Inner Circle Community
- Johnson & Johnson ADHD Mom’s fan page
- Jeep Facebook fan page, MySpace page, Jeep community
- jetBlue Sincerely, JetBlue
- KFC - KFC Nation. Facebook fan page.
- Kleenex Let It Out community
- Kodak Facebook fan page.
- Kryptonite Facebook fan page
- Lucky Magazine Facebook fan page
- Mayo Clinic Fan page on Facebook.
- Men’s Vogue Magazine Facebook fan page.
- Microsoft Channel 9 developer community, Got Pies, OfficePoke
- New York Times Fan Page
- Nokia MOSH.
- Oracle Oracle community
- Orange unsignedAct promotion
- Pampers Pampers village.
- Pizza Hut Facebook fan page.
- PR NewsWire – Facebook PR Newswire for Journalists
- Progress Software Facebook SOA Infrastructure group.
- Reebok Run Easy community. Facebook fan page
- Rubbermaid Facebook fan page
- Saturn ImSaturn
- Scotland National Health Service My Community Space
- SeamlessWeb order meals online, Facebook fan page
- SELF Magazine Facebook fan page.
- Seventeen Magazine Facebook fan page.
- Skittles Facebook fan page
- Stormhoek wines, Facebook group
- Sydney Writers’ Centre Facebook fan page. MySpace page.
- T-Mobile Transmission with T-Mobile music show on Bebo
- Taco Bell Facebook fan page
- Target Facebook fan page
- Teen Vogue Facebook fan page.
- The Economist Facebook fan page.
- The New Yorker Facebook fan page
- The Nielsen Company Hey! Nielsen media commentary community.
- Vanity Fair Facebook fan page.
- Victoria’s Secret PINK fan page on Facebook.
- W Magazine Facebook fan page.
- Wear Dated Carpet Friends of Wear-Dated and Wear-Dated Carpet Facebook fan pages
- Wells Fargo MySpace profile for Cassie from Stagecoach Island.
- Wiggly Wigglers garden company UK Facebook group.
Online Video
- ABSOLUTworld
- ATT Share AT&T channel
- Bank of America Managers sing at a corporate meeting
- Best Buy Geek Squad HQ
- Big Rock Brewery
- Blendtec
- Electronic Arts Integration of YouTube videos into the upcoming Spore video game.
- Coca Cola Sponsored Cans Professional Diet Coke + Mentos by Eepybird
- Cubby Bernstein PR for the musical “Xanadu”
- Dove Dove evolution, 7,592,767 views and counting
- Eukanuba
- Forrester Research
- General Motors – I Got Shotgun
- Google Google Channel
- Heinz Contest.
- IBM - machinima videos and Meet Mr. Fong
- Intel - Intel Challenge
- Intuit QuickBooks, TurboTax Tax Laugh
- Jeep
- Jet Blue YouTube channel for corporate communications
- Johnson and Johnson J&J health channel
- Kodak
- Linden Lab Second Life, Virtual World, Video Tutorials
- Mayo Clinic Mayo Clinic channel on YouTube
- Microsoft Bring The Love Back
- OpenSkies Fly OpenSkies channel
- Quicken
- Rubbermaid
- SAP provider of business software
- Southwest Airlines
- Spring Awakening Musical tour
- Stormhoek wines
- Sun Microsystems
- The Home Depot
- Wear Dated Carpet
- Wells Fargo
Blogging
- Accenture
- Accuquote Life Insurance
- Amazon Web Services
- American Express OPEN Forum
- American Red Cross Red Cross Chat
- AOL Desktop Blog
- Avaya The Contact Center Insights Blog
- Avis We Try Harder
- Bearing Point New Thinking For a Changing World
- Best Buy CMO Barry Judge’s blog.10
- Best Western On the Go with Amy travel blog focuses on travel with kids
- Big Rock Brewery Friends of Big Rock blog.
- Bigelow Tea Bigelow Blog.
- Boeing Randy’s Journal. Tanker Facts blog
- BreakingPoint Labs
- Cavidi HIV Viral Load.
- Chevron Event blog during the World Petroleum Congress.
- Chrysler The Firehouse, a media blog for journalists and analysts. Corporate
- Cisco
- Clorox Dr. Laundry
- Coca-Cola Coca-Cola Conversations discusses company history
- Darden School of Business Dean Bruner’s blog. Admissions News blog
- Dawdle
- Dell Direct2Dell
- Delta Under the Wing.
- Edelman CEO Richard Edelman and Edelman Digital blogs
- Facebook Corporate blog
- Fandango Movie blog.
- Fiskars Fisk-A-Teers blog
- Forrester Research
- General Electric From Edison’s Desk
- General Motors
- Global Crossing IP Convergence
- Goodwill DC Fashion blog
- Google Official Blog and 30+ other corporate blogs.
- Graco
- GSK alliconnect
- Guardian Comment is free
- Harley-Davidson Museum blog.
- Hewlett-Packard Blog, Videos and Podcasts all on one page
- Hitachi Data Systems
- HomeGoods Openhouse blog, written by four customers, unpaid
- IBM
- IKEA
- Indium Corporation alloys and solders Nine corporate blogs.
- Intel Corporate family of blogs, Inside Scoop lifestyle blog, Game Faces blog
- Intuit TurboTax support team blog, Bob Meighan’s (Customer Service) Amazon Blog
- Johnson & Johnson JNJ BTW. Kilmer House - history blog.
- Kaiser Permanente Dr. Maring’s Farmers’ Market and Recipe Update.
- KFC KFC Nation Citizen Blogs
- Kleenex Let It Out blog
- Kodak A Thousand Words, Grow Your Biz, and PluggedIn blogs
- Kraft Adam and Tyler
- Kryptonite Unbreakable Bonds blog
- LaFraise Corporate blog.
- LinkedIn Corporate blog.
- Lulu.com Adventures in self-publishing
- M/A/R/C Research CEO Merrill Dubrow’s blog
- Marriott CEO blog.
- Masi Bicycles Masiguy
- Mayo Clinic
- Microsoft Community blogs.
- Mcdonald’s Corporate social responsibility blog. Mom’s Quality Correspondents blog - “real moms”
- Molson Molson in the Community
- Nike Nike Basketball Running Women NFR
- OpenSkies
- Oracle Hundreds of blogs
- Pampers Mommy blogger event
- Patagonia The Cleanest Line.
- Pitney Bowes Open Mike CEO blog.
- PR Newswire ProfNet Post
- Progress Software SOA Infrastructure
- Purina Scratchings-and-Sniffings and PurinaCare Pet Insurance blogs.
- Quicken Quizzle, What’s The Diff?
- Rubbermaid Adventures in Organization
- SeamlessWeb Insider’s Network blog.
- Shop Direct Group (UK) Corporate blog Love Label
- Sony Electronics
- Southwest Airlines Nuts About Southwest
- Spreadshirt Corporate blog.
- Spring Awakening musical Totally TRUCKED!
- Starwood Hotels The Lobby
- Stormhoek wines
- Sun Microsystems 4,600+ Sun-related blogs.
- Sydney Writers’ Centre
- Telstra technology, Now We Are Talking
- Texas Instruments DSP blog
- The New York Times
- The Wall Street Journal
- Toyota Open Road
- Turkey Hill Ice Cream Journal
- Tyson Tyson Hunger Relief
- Vanity Fair Five corporate blogs
- Verizon Policy Blog
- WalMart Check Out
- Wear Dated Carpet The Carpetology Blog.
- Wells Fargo Four corporate blogs.
- Wharton School of Business MBA Admissions blog.
- Whole Foods Whole Story blog.
- Wiggly Wigglers gardening
- Xerox 11 corporate blogs
- Yahoo! Search blog
- Yoplait (in French) Bravo la petite fleur!
- Zappos link to all blogs
Podcasting
- Accenture
- Accuquote Life Insurance
- Darden School of Business
- Fidelity Investments Podcasts
- Gartner Gartner Voice
- IBM
- Mayo Clinic Medical and Health podcasts.
- McDonald’s Investor relations and other issues.
- Sydney Writers’ Centre interviews with authors.
- Telstra now we are talking podcast
- Whirlpool Developed and sponsors The American Family.
- Wiggly Wigglers Wiggly Podcast
Widgets
- Acura RDX Traffic
- Animal Planet Killer Clips
- Best Buy Desktop Planner, Sarah Moulton Recipe Reminder
- Coke a Cola Coke Bubbles
- Fidelity Investments Market Monitor
- Honda Honda Fit Top Videos
- Monster Monster Jobs
- NBA 2008 All-Star Ballot
- Pfizer Frame-Your-Horse
- PR Newswire
- Progressive Insurance Progressive Traffic
- Purina Widgets Yesterday’s News
- Siemens NCAA basketball
- Sonic Drive-In Gift List Manager
- Southwest Airlines Ding!
- Target Widgets
- The Weather Channel The Weather Channel
- Toyota Fantasy Football
- WWE Fan Nation News
Crowdsourcing
- Addison Avenue Federal Credit Union
- Chevrolet Super Bowl 2007 ad contest.
- Dell Ideastorm allows users to suggest and vote on ideas
- Doritos Consumer-generated Super Bowl ads.
- Flying Dog Brewery
- Intuit
- Oracle Oracle Mix.
- Pep Boys
- Quicken Quicken Loans and Quizzle on Yahoo! Answers
- Salesforce.com IdeaExchange has generated 8,300+ ideas
- Starbucks My Starbucks Idea.
- Zappos
Bookmarking / Tagging
- Adobe Delicious account used to bookmark primarily tutorials.
- Kodak
- PR Newswire Michael Pranikoff on delicious
- Twitter’s Social Brand Index
- Business
- Education
- Entertainment
- Executives & Notable Individuals
- For Consumers
- Government & Politics
- Media
- Non-Profit Organizations
- Service Providers
- Social Properties
- Technology
- Travel
Photosharing
- ATT
- Big Rock Brewery
- Delta
- Innocent drinks
- Intel
- Jeep
- JetBlue
- Linden Lab
- PR Newswire
- Quicken Quizzleblog
- Rubbermaid
- SeamlessWeb
- Southwest Airlines
- Wear Dated Carpet
Blogger/Vlogger/General Outreach
- Bayer Berocca Blogger Relief pack
- Intel Insider program
- Joffrey’s Java Beta Test
- Molson
- Yum Brands Outreach World Hunger Relief Week
Wiki
- Bearing Point MIKE2.0 Methodology
- Ford Where are the Jonses?
- IBM
- Intuit TaxAlmanac
- Linden Labs Second Life, virtual world
- Motorola MOTO Q Wiki with how-tos on using the phone
Virtual worlds
- ArcelorMittal Second Life presence
- Coca-Cola Virtual Thirst contest in Second Life to design a vending machine.
- IBM IBM Business Center, Rational Software Conference/Hipihi
- Dell Second Life island.
- Linden Labs Second Life
- National Geographic LA Hard Hats virtual construction site
- Toyota Toyota Metapolis.
- Wells Fargo Stagecoach Island
Mashup
- Fidelity Investments savings rate finder and checking account comparison
Word of Mouth campaign
- Ford Hurra Torpedo
Public Relations
- Intel -Social media news releases
Sponsorships
- Intel PopURL collection for IT Pros. Digg Labs Visual Arc, Slashdot Meet the Experts.
Rating and reviews
Discussion Boards
- Forrester Research
- Mountain Dew Dewmocracy.
Brand monitoring
October 22nd, 2008 at 6:49 am
Hi Ray:
Nice work on the list – and we (MotiveQuest) appreciate being included. One really interesting thing about the Mini work (case study here)
http://tinyurl.com/58xm8d
is that the agency BSSP decided to target Mini owners instead of trying to acquire new ones. This is a radical shift in thinking. Mini moved from a “ship and forget” model to one where they embrace their community of current owners.
Instead of targeting non-Mini owners with the campaign, they aimed at the existing community, informed by what they are most passionate about in an effort (successful) to increase sales.
That is radical thinking.
Tom O’Brien
MotiveQuest LLC
Tom O’Briens last blog post..Hertz #1 By a Mile – Thanks Walter!
October 24th, 2008 at 9:13 am
Nice work Ray.
I am tracking the enterprise adoption of social networking as an industry analyst / consultant. This really helps the entire industry to keep track of the implementations. I have started a database, as well, but it is not as complete as yours.
Check out my blog (there are some market size numbers on it as well) and I am putting you on my blog roll.
blog.dinesconsulting.com
David Diness last blog post..Analyst Relations and How to Talk to an Analyst
October 28th, 2008 at 10:42 am
Hi Ray,
I work with my client, the Smithsonian Channel and they’ve just launched a new blog at http://blog.smithsonianchannel.com/
The blog seeks to showcase the channel’s extensive programming, covering topics from history and pop culture to music and nature. It’ll also be reporting on events in and around the Smithsonian Institution.
We would love to see it added to your list.
Thanks,
Chrissie
Chrissie Hsus last blog post..Birthdays and Charity: A Social Media Case Study